Privacy Policy

Thank you for choosing to shop at “The VEDYA” Online Ayurvedic Store]. We are committed to protecting your privacy and ensuring the security of your personal information. Our relationship with you is most valuable asset and is the very basis of our name and reputation. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and make purchases through our website it describes how you can also access, modify or delete personal information provided. By using our website and services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information when you visit our website:

 

Personal Information:

    - Name, Date of birth, Anniversary Date

    - Contact information (email address, phone number, shipping address, billing address)

    - Payment information (credit card details, billing address)


    Non-Personal Information:

      - IP address

      - Browser type

      - Device type

      - Pages visited on our site

      - Time and date of your visit

      - Referring website


      1. How We Use Your Information

      We use your information for the following purposes:


      1. Order Processing: We collect and use your personal information to process your orders, to offer discounts and special offers, send order confirmations, and facilitate shipping.
      2. Customer Support: To provide you with customer support, respond to your inquiries you would like to ask our experts, and resolve issues related to your orders and your health.
      3. Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, and updates about our products, offers, and promotions.
      4. Website Improvement: To analyze and improve the functionality and user experience of our website.
      5. Compliance: To comply with legal requirements, including tax and accounting regulations.
      6. Feedback: When you submit a review of our products and services and provide us with valuable feedback 


                1. Information Sharing

                We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes such as:


                - Shipping and delivery services to fulfill your orders.

                - Payment processing services to facilitate transactions securely.

                - Legal and regulatory authorities when required by law.


                1. Cookies and Tracking Technologies

                We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your interactions with our website. You can manage your cookie preferences through your browser settings.


                1. Data Security

                We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


                1. Your Choices

                You have the following rights:


                - To access, correct, or delete your personal information.

                - To withdraw consent for marketing communications.

                - To opt-out of cookies and tracking technologies.


                You can exercise these rights by contacting our customer support team at [Customercare@gmail.com / 9411774777].


                1. Children's Privacy

                Our website is not intended for children under the age of 13. We do not knowingly collect or store information from children.


                1. Changes to this Privacy Policy

                We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated Privacy Policy will be posted on our website with the effective date.



                1. Regarding Social Media Like/Share/Login Features

                You will discover buttons on our pages that connect to our social media profiles and pages. Clicking these buttons/links may result in the association of your visit data to our pages/profiles or enable login via your social media account through our website. 

                1. Contact Us

                If you have any questions, concerns, or requests regarding this Privacy Policy, we would prefer you to contact us directly in the first instance so that we can address your complaint at customercare@gmail.com

                And can also write to us @ Registered Office address


                By using our website and services, you acknowledge that you have read and agree to the terms of this Privacy Policy. Thank you for trusting “THE VEDYA”.


                *Last Updated: 24-09-2023*